Returns and Refunds
How do I cancel or adjust my order?
Please contact us at [email protected] and we will be happy to help. Be sure to include your order number in the message. Orders can only be canceled before they have been shipped. If your order has already been dispatched, please refer to our retur
How do I make a return?
To initiate a return, you must contact us within 14 days of receiving your order and ship the items back to us. All items must be unopened. To start the return process, email us at [email protected] with your order number and details about the item
Do you offer return and refunds?
Yes, we offer returns and refunds within 14 days of receiving your order. To be eligible for a refund, items must be returned in their original condition, unopened, and with the packaging intact. For returns or exchanges, please contact us at info@dr
My order arrived damaged. What to do?
If your order arrives with obvious shipping damage, please report the issue immediately to the delivery person if possible. Also, please contact us as soon as you can at [email protected]. Reporting the damage helps us file a claim with the shipping